How do you file a complaint against a bank?

The Federal Reserve urges you to file a complaint if you think a bank has been unfair or misleading, discriminated against you in lending, or violated a federal consumer protection law or regulation. You can file a complaint online through the Federal Reserve’s Consumer Complaint Form.
How to file a complaint against your bank
  • Step 1: Complain to your bank. According to Adhil Shetty, CEO,, nearly all banks have a grievance cell. …
  • Step 2: Approach the banking ombudsman. If your bank does not address your complaint within a month, you can approach the banking ombudsman.

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